- Handcrafted in our British Workshop
We can assess your loss, provide guidance when making an insurance claim and prepare a professional Estimate for Replacement for your insurance company. Whether you require a complete replacement or replacement of a diamond or gemstone, we can help ensure your new piece reflects the quality, character and value of the original.
If you need to make a jewellery insurance claim, we can assist from the initial assessment through to the replacement of your piece.
We can assess your loss and provide guidance when preparing your claim, before producing a typed Estimate for Replacement that can be presented to your insurance company. This can cover the complete replacement of a piece of jewellery or the replacement of individual diamonds and gemstones.
The charge for an Estimate for Replacement is £50, which is refundable against the cost of the replacement item when you proceed with us.
When making an insurance claim for unique, antique or bespoke jewellery, it is important to understand your policy and how replacement is handled. A professional valuation provides an accurate record of your jewellery and its current replacement cost, helping to protect against inadequate settlements. Where a treasured piece cannot reasonably be replaced with a standard high-street alternative, we can help you understand your options and work towards a replacement that reflects the original’s quality, design and individuality.
When arranging jewellery insurance, it is important to understand exactly what your policy covers and how the replacement process works. Some insurers pass claims to third-party companies that may encourage you to accept replacement jewellery from a particular supplier or use vouchers with selected high-street jewellers.
Unique, antique and bespoke jewellery cannot always be replaced with a like-for-like item from a high-street retailer. The individual character, craftsmanship and quality of a treasured piece should be considered when determining a suitable replacement.
A professional Jewellery Valuation provides an accurate record of your jewellery, including the precious metal, diamond size, colour and clarity, other gemstones, quality and current replacement cost. Keeping your valuation up to date can help protect you against inadequate replacement costs and provide clear evidence of what is required.
For antique, unique and specially commissioned jewellery, you may have the right to choose where your replacement is sourced. We can help you understand your options and work with you to create a replacement that respects the quality, design and individuality of your original piece.
From assessing your loss to completing your replacement, we provide expert guidance at every stage, helping you navigate the insurance process with confidence and ensuring your treasured jewellery is replaced with care and consideration. Here’s how it works.
Bring your details and any relevant insurance documentation to our shop for an initial consultation and assessment.
We assess the lost, damaged or stolen piece and consider its materials, gemstones, design, quality and individual characteristics.
We prepare a detailed Estimate for Replacement that can be presented to your insurance company as part of your claim.
Once approved, we work with you to source or create a suitable replacement that reflects the quality and character of the original piece.
Your new jewellery is carefully finished and checked, ready to be treasured and enjoyed once again.
Skilled guidance and craftsmanship to help restore what was lost.
Every replacement is approached with attention to detail, quality and individuality.
Clear replacement estimates and guidance throughout the insurance process.
A dedicated team is here to guide you every step of the way.
